Privacy Policy

Privacy Policy

Introduction

By submitting your details on this website via one of forms or callback requests you are providing Beyond Leads (T/A compare-quotes) with consent to hold and process your data. The purpose being so as we can try and match your requirements with the FCA authorised insurance brokers that partner with us. By completing the online form or callback request you agree to our terms and conditions so that our partners can potentially provide you with quotations.

Our Services

Beyond Leads (T/A Compare-quotes) purpose is to send relevant website applicants to relevant insurance Intermediaries.

Our service / website is free to use for you the user. If you are matched to a broker within our panel and agree to purchase a policy any charges applicable will be advised by the insurance intermediary or Broker.

Once your details are submitted through our website you will be contacted by the relevant insurance brokers within our panel who will provide you with quotations. The insurance brokers will contact you by telephone and also in some instances via email and SMS.

Your responsibility

The Insurance Brokers that contact you will provide you with quotations based on the information you supply. It is vital that all of the details you provide are correct. Failure to do so may lead to your insurance being invalid.

Beyond Leads (T/A Compare-quotes) does not check or verify the information you enter into our website. The policies offered by the Insurance Brokers are solely reliant on the information you provide.

It is important that you read all the documentation provided to you by the provider including their terms and conditions. It is your responsibility to inform the provider of any discrepancies.

Beyond Leads (T/A Compare-quotes) respects your privacy and is fully committed to protecting your personal data. This privacy policy will inform you as to how we look after your data, whether collected when you visit www.compare-quotes.co.uk or otherwise and tells you about your privacy rights and how the law protects you. The sections within this privacy policy are:

  1. The data we collect from you.
  2. How the data is collected.
  3. How do we use your data.
  4. Personal data disclosures.
  5. Data Security
  6. How we retain your data.
  7. Your legal rights.
  8. Complaint’s procedure.
  9. Glossary

Purpose of this privacy policy

Compare-quotes collects and processes your personal data, through whichever route you provide us with it – i.e. completing an online form. Our principle means of collecting personal data are:

  • through your use of the website www.compare-quotes.co.uk (including any data you may provide through our website when you make an enquiry)

It is important that you read this privacy policy so that you are fully aware of how and why we are using your data. This privacy policy supplements other notices and privacy policies and is not intended to override them.

Controller

Beyond Leads (T/A Compare-quotes) is the controller and responsible for your personal data (referred to as “Compare-quotes”, “we”, “us” or “our” in this privacy policy).

You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We would appreciate the opportunity to deal with your concerns prior.

Changes to the privacy policy and your duty to inform us of changes:

We keep our privacy policy under regular review. Updates of this policy will be published on our website. Any questions, comments or requests concerning this policy please email steve@beyond-leads.com.

It is important that the personal data we hold about you is correct. Please keep us informed if your personal data changes during your relationship with us.

Third-party links

Our website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy policy of every website you visit.

The data we collect about you

Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).

We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:

  • Identity Data includes first name, maiden name, last name, username or similar identifier, marital status, title, date of birth and gender.
  • Contact Data includes postal address, email address and telephone numbers.
  • Technical Data includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access our website.
  • Profile Data includes details specific to which type of insurance you would like to receive a quote for.
  • Usage Data includes information about how you use our website, products and services.
  • Marketing and Communications Data includes your preferences in receiving marketing from us and our third parties and your communication preferences.

In our capacity as a data controller, we do not collect any Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health, and genetic and biometric data).

How is your personal data collected?

We use different methods to collect data from and about you including through:

  • Direct interactions. You may give us your Identity and Contact Data by filling in forms or by corresponding with us by post, phone, email or otherwise. This includes personal data you provide when you give us feedback or contact us.
  • Automated technologies or interactions. As you interact with our website, we will automatically collect anonymised Technical Data about your equipment, browsing actions and patterns. We collect this anonymised data by using cookies, server logs and other similar technologies. We may also receive Technical Data about you if you visit other websites employing our cookies.
  • Third parties or publicly available sources. We may verify your personal data with various third parties and public sources as set out below:
  • Technical Data from the following parties:
    • analytics providers such as Google based outside the EU;
    • advertising networks based inside the EU; and
    • search information providers inside the EU.

How we use your personal data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

  • To assist in providing you with quotes for insurance,
  • Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
  • Where we need to comply with a legal obligation. Please refer to the Glossary at section 10 to find out more about the types of lawful basis that we will rely on to process your personal data.

We continuously strive to provide you with choices regarding certain personal data uses.

Beyond Leads (T/A Compare-quotes) may contact you via email and/or SMS to remind you about your upcoming renewal around the anniversary of when you last completed a quote form on our website, this will give you the opportunity to receive quotes again from our panel. If you would prefer not to be contacted for this purpose please email steve@beyond-leads.com.

Our website gives you the opportunity to opt-in for marketing or advertising prior to submitting an enquiry.

Third-party marketing

Our Third-party intermediaries must gain consent directly from the Proposer for any subsequent communication or marketing activity, in accordance with the requirements of the General Data Privacy Regulation (GDPR) (EU) 2016/679 If you would like us to stop sending marketing messages please email steve@beyond-leads.com.

You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note this can have an impact of the usability of our website. You will be given the option upon entering our site to disable or enable cookies

Change of purpose

We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If you wish to get an explanation as to how the processing for the new purpose is compatible with the original purpose, please contact us.

If we need to use your personal data for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so.

Please note that we may process your personal data without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.

Disclosures of your personal data

We may share your personal data with the parties set out below for the purposes set out in the table in section 4 above.

  • Internal Third Parties as set out in the Glossary at section 10.
  • External Third Parties as set out in the Glossary at section 10.
  • Third parties to whom we may choose to sell, transfer or merge parts of our business or our assets. Alternatively, we may seek to acquire other businesses or merge with them. If a change happens to our business, then the new owners may use your personal data in the same way as set out in this privacy policy.

Data Security

We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.

Data Retention

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.

We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

What period of time is my personal data held?

We will only retain your personal data for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements. We may retain your personal data for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect to our relationship with you.

Your legal rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data. Including the right to:

  • Request access to your personal data.
  • Request correction of your personal data.
  • Request erasure of your personal data.
  • Object to processing of your personal data.
  • Request restriction of processing your personal data.
  • Request transfer of your personal data.
  • Right to withdraw consent. If you wish to exercise any of the rights set out above, please contact us – steve@beyond-leads.com.

You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we could refuse to comply with your request in these circumstances.

What we may need from you

We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.

Time limit to respond

We try to respond to all legitimate requests within one month. Occasionally it could take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.

Glossary

LAWFUL BASIS

Legitimate Interest means the interest of our business in conducting and managing our business to enable us to give you the best service/product and the best and most secure experience. We make sure we consider and balance any potential impact on you (both positive and negative) and your rights before we process your personal data for our legitimate interests. We do not use your personal data for activities where our interests are overridden by the impact on you (unless we have your consent or are otherwise required or permitted to by law). You can obtain further information about how we assess our legitimate interests against any potential impact on you in respect of specific activities by contacting us.

Comply with a legal obligation means processing your personal data where it is necessary for compliance with a legal obligation that we are subject to.

THIRD PARTIES

External Third Parties

  • Service providers acting as processors based in the EU who provide IT and system administration services.
YOUR LEGAL RIGHTS

You have the right to: Request access to your personal data (commonly known as a “data subject access request”). This enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it.

Request correction of the personal data that we hold about you. This enables you to have any incomplete or inaccurate data we hold about you corrected, though we may need to verify the accuracy of the new data you provide to us.

Request erasure of your personal data. This enables you to ask us to delete or remove personal data where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal data where you have successfully exercised your right to object to processing (see below), where we may have processed your information unlawfully or where we are required to erase your personal data to comply with local law. Note, however, that we may not always be able to comply with your request of erasure for specific legal reasons which will be notified to you, if applicable, at the time of your request.

Object to processing of your personal data: where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground as you feel it impacts on your fundamental rights and freedoms. You also have the right to object where we are processing your personal data for direct marketing purposes. In some cases, we may demonstrate that we have compelling legitimate grounds to process your information which override your rights and freedoms.

Request restriction of processing of your personal data: This enables you to ask us to suspend the processing of your personal data in the following scenarios:

  • If you want us to establish the data’s accuracy.
  • Where our use of the data is unlawful, but you do not want us to erase it.
  • Where you need us to hold the data even if we no longer require it as you need it to establish, exercise or defend legal claims.
  • You have objected to our use of your data, but we need to verify whether we have overriding legitimate grounds to use it.

Request the transfer of your personal data: to you or to a third party. We will provide to you, or a third party you have chosen, your personal data in a structured, commonly used, machine-readable format. Note that this right only applies to automated information which you initially provided consent for us to use or where we used the information to perform a contract with you.

Withdraw consent at any time where we are relying on consent to process your personal data. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent.

If you withdraw your consent, we may not be able to provide certain products or services to you. We will advise you if this is the case at the time you withdraw your consent.

Continuation of service.

In the event that the assets of Beyond Leads Ltd are sold to another entity, you are given acknowledgment and permission to the purchaser that they may continue with use of your data unless you instruct otherwise.